Temenos introduces Gen AI tool to accelerate banking product development

Banking software provider Temenos has introduced the Temenos Product Manager Copilot at the Temenos Community Forum ’25 held in Madrid, Spain.

This new tool aims to assist banks in the design, launch, testing, and optimisation of financial products with use of Generative AI (Gen AI) technology.

The Copilot is integrated with the Microsoft Azure OpenAI Service and is embedded within the Temenos Retail core banking solution, providing a conversational interface for product, IT, and customer service managers.

This integration allows users to access the extensive capabilities of Temenos’ core banking functionality and data insights, facilitating a more efficient product development process.

The Temenos Product Manager Copilot is included in the advanced and enterprise offerings of Temenos retail accounts.

With the introduction of the Copilot, product managers can utilise built-in user agents or communicate through platforms such as Microsoft Teams to develop, test, and launch new products.

The tool also enables quick access to business insights derived from core banking data without the need for complex queries, thereby supporting strategic decision-making.

The integration of Azure OpenAI Service allows the Copilot to extract insights from a bank’s core data, documentation, and regulatory requirements.

The design of the solution is flexible, permitting easy integration with new AI agents tailored to specific bank data sources, as well as existing AI agents already in operation.

Furthermore, Azure OpenAI Service ensures enterprise-level availability, scalability, security, and confidentiality for customer data.

The Temenos Product Manager Copilot is expected to be generally available in the fourth quarter of this year.

Temenos chief product and technology officer Barb Morgan said: “Temenos Product Manager Copilot unlocks the full innovation potential of Temenos core banking using Generative AI to help banks deliver better products faster to their customers.

“We are excited to bring this game-changing technology to financial institutions globally. In an era where fintechs and neobanks can launch new offerings within weeks, it is critical for banks to accelerate innovation or risk losing relevance in an increasingly competitive landscape.”

The company’s core banking solutions are currently utilised by over 950 banks globally, ranging from large multinational institutions to smaller regional entities.

Temenos’ offerings include a wide array of pre-configured products and extensive out-of-the-box functionality.

Last month, Zest AI combined its AI-powered credit decisioning and fraud detection systems with the Temenos Loan Origination system.